At Payoneer Nigeria, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the ServHub platform.
To provide a seamless experience, we collect the following types of information:
Personal Information: Name, email address, phone number, and physical address for service delivery.
Payment Data: Payment details are processed securely through our third-party payment gateways. We do not store full credit card details on our servers.
Location Data: We collect precise or approximate location data to connect you with nearby service professionals and enable live tracking.
Usage Data: Information on how you interact with our app, including booking history and preferences.
We use your data to:
Facilitate bookings and connect you with service professionals.
Process payments and issue refunds.
Provide customer support and resolve disputes.
Send platform updates, security alerts, and promotional offers (you can opt out of marketing at any time).
Improve our app features and user experience.
We do not sell your personal data. We only share information with:
Service Professionals: We share your name, location, and service requirements so they can complete your booking.
Service Providers: Third-party vendors who help with payment processing, data analysis, and email delivery.
Legal Requirements: If required by law or to protect the rights and safety Payoneer Nigeria and our users.
We implement industry-standard security measures (such as SSL encryption) to protect your data from unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your account and associated data.
Withdraw consent for data processing at any time.
Our platform uses cookies to remember your preferences and improve performance. You can manage cookie settings through your browser or device settings.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the app or sending you an email.
If you have any questions or concerns about your privacy, please contact our Data Protection Team:
Payoneer Nigeria Registered Office: 065 NTA Road, Port Harocurt, Nigeria Email: PayoneerNigeria@gmail.com
